Bryndwr - Internet Use Project

Researcher John Stephen Veitch

Field dates 28 May, to 20 June, 2009


100 "high user" householders - Email's Written per Week

A rather surprising result was that some people wrote replies to almost all their email. 3-5 a week.

Email is not like postal mail.  Much email is some sort of announcement, from a retailer, from a club or organisation.  Perhaps it's a newsletter, weekly or monthly.  So you only need to respond to a tiny fraction of the mail coming in.  

All of the people in the top percentile were getting more than 140 letters a week and writing more than 35 letters a week.

Percentiles 1 to 5
150 140 130 100 100 70 48 40 35 35
35 35 35 35 30 30 30 30 28 28
21 21 20 17 17 14 14 14 14 14
14 14 12 12 12 10 10 10 10 8
8 8 7 7 7 7 7 7 7 5
Median
5
Percentiles 6 to 10
5 5 5 5 5 5 4 4 4 3
3 3 2 2 2 2 2 2 2 2
2 2 2 2 2 2 2 2 1 1
1 1 1 1 1 1 1 0 0 0
REF REF REF REF REF REF REF REF REF REF

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